HomeMy WebLinkAboutRequest to Purchase - Technology ServicesGRANT COUNTY
COMMISSIONERS AGENDA MEETING REQUEST FORM
(Must be submitted to the Clerk of the Board by 12:00pm on Thursday)
REQUESTING DEPARTMENT: Technology Services DATE: 5/28/26
REQUEST SUBMITTED BY: Vanessa Brown PHONE: X3281
CONTACT PERSON ATTENDING ROUNDTABLE: Tom Gaines/Joseph Carter
CONFIDENTIAL INFORMATION: ❑YES *NO
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❑Agreement / Contract
❑AP Vouchers
❑Appointment / Reappointment
❑ARPA Related
❑ Bids / RFPs / Quotes Award
❑ Bid Opening Scheduled
❑ Boards / Committees
❑ Budget
El Computer Related
❑County Code
❑Emergency Purchase
❑Employee Rel.
❑ Facilities Related
❑ Financial
❑ Funds
❑ Hearing
B Invoices / Purchase Orders
❑ Grants — Fed/State/County
❑ Leases
❑ MOA / MOU
❑Minutes
❑Ordinances
❑Out of State Travel
❑Petty Cash
❑ Policies
❑ Proclamations
A Request for Purchase
❑ Resolution
❑Recommendation
❑Professional Serv/Consultant
❑Support Letter
❑Surplus Reg.
❑Tax Levies
❑Thank You's
❑Tax Title Property
❑WSLCB
Purchase Order #1082 to • purchase ofArcGIS Enterprise• . Basic
Service Package, $20,758.60. Quote #Q 561067. This is a budgeted software
maintenance purchase: 501.0000.0000.5188000.541003.
If necessary, was this document reviewed by accounting? ❑ YES ❑ NO 0 N/A
If necessary, was this document reviewed by legal? R YES ❑ NO ❑ N/A
DATE OF ACTION: '') 2) DEFERRED OR CONTINUED TO:
APPROVE: DENIED ABSTAIN
D1:
D2:
D3:
4/23/24
WITHDRAWN:
PURCHASE ORDER
Grant County Technology Services gcts@grantcountywa.gov
35 C St NW Ephrata, WA 98823-1685
Vendor Ship to
ESRI (ESRII) Technology Services
606 Columbia St. NW Ste 300 35 C ST NW
Olympia, WA 98501 Suite 308
WA 98823
Purchase Order details
Purchase Order no.: 1082
Purchase Order date: 05/28/2026
# Product or service Description Qty Rate Amount
1. Software Maintenance ESRI - ArcGIS Enterprise Jumpstart 1 $20,758.60 $207758.60
- Basic Service Package (Quote: #Q-
56-1067)
2. Budgeted Software Expense:
501.0000.0000.5188000.541003
3. GCTS
Approval: _ _______
4. Date:
--------------
Total $205758.60
D
Approved By
Date
Vanessa L. Brown
From:
Keith Conley
Sent:
Tuesday, May 26, 2026 10:43 AM
To:
Vanessa L. Brown; Joseph W. Carter
Subject:
FW: Esri check in/ArcGIS Enterprise Jumpstart
Attachments:
CountyofGrantAGEJumpstart.pdf
This didn't take too Long.
Vanessa, do you need me to do anything, or will this be in your court now?
Keith
From: Barbara G. Duerbeck <bgduerbeck@grantcountywa.gov>
Sent: Tuesday,, May 26, 2026 10:33 AM
To: Keith Conley <kconley@grantcountywa.gov>
Cc: Tonya K. Cuellar <tkcuellar@grantcountywa.gov>
Subject: Re: Esri check in/ArcGIS Enterprise Jumpstart
Good morning,
This has my approval.
Thank you,
Barbara G. Duerbeck
Deputy Prosecuting Attorney
Grant County Prosecutor's Office
Civil/Appellate Division
509-754-2011
Tonya Cuellar, Legal Assistant ext. 3919
Main Line: ext. 3950
baduerbech& grantcountywago
(Pacific Time Zone)
Too' Book time to meet with me
Need Help? Grant CountyResource Guide:
httT)s://'www.grantcoimly a.gov/1550/Grant-County-Resource-Guude
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From: Keith Conley <kconley@grantcountywa.gov>
Sent: Monday., May 11, 2026 4:46 PM
To: Barbara G. Duerbeck <bgduerbeck@grantcountVwa.gov>
1
Cc: Tonya K. Cuellar <tkcuellar@grantcountvwa.gov>
Subject: FW: Esri check in/ArcGIS Enterprise Jumpstart
Hi Barbara,
Can I get this in the queue for review? This is for services from Esri for configuring servers and providing
end user training to help maintain those servers once they've been configured. This has been a Long-time
needed service and I'm glad to see it moving forward. It's just barely over the threshold, but over the
threshold it is, so it's off to you!
Thankyou!
Keith Conley
Systems Administrator
Technology Services I Grant County
Office: Ext. 3362
Direct: .(54.R.) .. :Z54.-J 0.0-8.
Cell: .(5Q% 793.-.6.8.1.116.
Email: Rcont P ty agov
Web: ht,
J racounty.g5ov
. ..nt...... wa
35 C ST NW,
Address: Suite 308,
Ephrata WA 98823
From: Heather Glock <Hglock@e sri.com>
Sent: Monday, May 11, 2026 1:06 PM
To: Keith Conley <kconley@grantcountywa.gov>; Aurelio F. Razo <afrazo@grantcountVwa.gov>
Subject: Esri check in/ArcGIS Enterprise Jumpstart
Hello Keith and Aurelio,
Keith — I sent an email a few weeks ago and received your out -of -office reply. I'm not sure whether you
are back, so I am including Aurelio. I'm just checking to see if the county is still interested in the Esri
ArcGIS Jumpstart, per the attached quote. Is there anything else I can help with?
Kind regards,
Heather
PJ
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Environmental Systems Research Institute, Inc.
380 New York St
Redlands, CA 92373-8100
Phone: (909) 793-2853
DUNS Number: 06-313-4175 CAGE Code: OAMS3
To expedite your order, please attach a copy of
this quotation to your purchase order.
Quote is valid from: 121212025 To: 513112026
Material Qty
153636
Quotation # Q-561067
Date: March 11, 2026
Customer # 25632 Contract #
County of Grant
Development Services
264 W Division Ave
Ephrata, WA 98823-1848
ATTENTION: Aurelio Razo
PHONE:
EMAIL: afrazo@grantcountywa.gov
Unit Price Total
$19,150.00 $19,150.00
The ArcGIS Enterprise Jumpstart — Basic Service Package provides up to 3 days of on -site and/or remote installation and
configuration support for a single base deployment ArcGIS Enterprise implementation on up to 4 customer -provided physical,
virtual, or cloud servers by 1 Esri consultant. The Esri Consultant will work with the Customer to develop an implementation
and configuration plan prior to the implementation. After the installation and configuration are complete, remaining time will be
allocated to knowledge transfer of standard ArcGIS Enterprise technology topics such as: ArcGIS Enterprise administration,
creating and connecting to enterprise geodatabases, creating and working with services, backing up ArcGIS Enterprise,
configuring and using your ArcGIS organization. Topics outside the scope of the ArcGIS Enterprise Jumpstart include but are not
limited to: migration of databases and applications, geodatabase administration, integration, installation/configuration with any
third -party systems, system architecture design, network administration, security review, high availability, performance tuning,
and application development. On -site support will be provided at a mutually agreed upon Customer location during one trip within
the United States on consecutive business days during a single work week. Scheduling will be based on resource availability.
Customers will need to prepare in advance for Esri's visit. The Esri Professional Service Packages terms and conditions shall
apply. If not attached, or already incorporated into an existing and current Esri master contract, these terms and conditions
and preparation requirements can be viewed on the web at https://www.esri.com/en-us/legal/terms/services/. For activities/
engagements that span more than 1 business day, if the Customer reschedules or cancels the consulting engagement within
three (3) calendar days of the scheduled start date, Esri will separately invoice the Customer a cancellation fee of $2,500.
Subtotal: $19,150.00
Sales Tax: $1,608.60
Estimated Shipping and Handling (2 Day Delivery): $0.00
Contract Price Adjust: $0.00
Total: $20,758.60
Esri may charge a fee to cover expenses related to any customer requirement to use a proprietary vendor management, procurement, or invoice program.
For questions contact: Email: Phone:
Heather Glock hglock@esri.com 909-793-2853 x8948
The items on this quotation are subject to and governed by the terms of this quotation, the most current product specific scope of use document
found at https://assets.esri.com/content/dam/esrisites/media/legal/product-specific-terms-of-use/e300.pdf, and your applicable signed agreement
with Esri. If no such agreement covers any item quoted, then Esri's standard terms and conditions found at https://go.esri.com/MAPS apply to your
purchase of that item. If any item is quoted with a multi -year payment schedule, Esri may invoice at least 30 days in advance of each anniversary
date without the issuance or a Purchase Order, and Customer is required to make all payments without right of cancellation. Third -party data sets
included in a quotation as separately licensed items will only be provided and invoiced if Esri is able to provide such data and will be subject to the
applicable third-party's terms and conditions. If Esri is unable to provide any such data set, Customer will not be responsible for any further payments
for the data set. US Federal government entities and US government prime contractors authorized under FAR 51.1 may purchase under the terms of
Esri's GSA Federal Supply Schedule. Supplemental terms and conditions found at https:/twww.esri.com/en-us/legal/terms/state-supplemental apply
to some US state and local government purchases. All terms of this quotation will be incorporated into and become part of any additional agreement
regarding Esri's offerings. Acceptance of this quotation is limited to the terms of this quotation. Esri objects to and expressly rejects any different
or additional terms contained in any purchase order, offer, or confirmation sent to or to be sent by buyer. Unless. prohibited by law, the quotation
information is confidential and may not be copied or released other than for the express purpose of system selection and purchase/license. The
information may not be given to outside parties or used for any other purpose without consent from Esri. Delivery is FOB Origin for customers located
in the USA.
GLOCKH This offer is limited to the terms and conditions incorporated and attached herein.
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"
Environmental Systems Research Institute, Inc.
380 New York St
Redlands, CA 92373-8100
Phone: (909) 793-2853
DUNS Number: 06-313-4175 CAGE Code: OAMS3
To expedite your order, please attach a copy of
this quotation to your purchase order.
Quote is valid from: 121212025 To: 513112026
Quotation # Q-561067
Date: March 11, 2026
Customer # 25632 Contract #
County of Grant
Development Services
264 W Division Ave
Ephrata, WA 98823-1848
ATTENTION: Aurelio Razo
PHONE:
EMAIL: afrazo@grantcountywa.gov
Esri may charge a fee to cover expenses related to any customer requirement to use a proprietary vendor management, procurement, or invoice program.
For questions contact: Email: Phone:
Heather Glock hglock@esri.com 909-793-2853 x8948
The items on this quotation are subject to and governed by the terms of this quotation, the most current product specific scope of use document
found at https://assets.esri.com/content/dam/esrisites/media/legal/product-specific-terms-of-use/e300 pdf, and your applicable signed agreement
with Esri. If no such agreement covers any item quoted, then Esri's standard terms and conditions found at https://go.esri.com/MAPS apply to your
purchase of that item. If any item is quoted with a multi -year payment schedule, Esri may invoice at least 30 days in advance of each anniversary
date without the issuance or a Purchase Order, and Customer is required to make all payments without right of cancellation. Third -party data sets
included in a quotation as separately licensed items will only be provided and invoiced if Esri is able to provide such data and will be subject to the
applicable third-party's terms and conditions. If Esri is unable to provide any such data set, Customer will not be responsible for any further payments
for the data set. US Federal government entities and US government prime contractors authorized under FAR 51.1 may purchase under the terms of
Esri's GSA Federal Supply Schedule. Supplemental terms and conditions found at https://www.esri.com/en-us/legal/terms/state-supplemental apply
to some US state and local government purchases. All terms of this quotation will be incorporated into and become part of any additional agreement
regarding Esri's offerings. Acceptance of this quotation is limited to the terms of this quotation. Esri objects to and expressly rejects any different
or additional terms contained in any purchase order, offer, or confirmation sent to or to be sent by buyer. Unless prohibited by law, the quotation
information is confidential and may not be copied or released other than for the express purpose of system selection and purchase/license. The
information may not be given to outside parties or used for any other purpose without consent from Esri. Delivery is FOB Origin for customers located
in the USA.
GLOCKH This offer is limited to the terms and conditions incorporated and attached herein.
THE
SCIENCE
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OF
1WHERE'
Environmental Systems Research Institute, Inc.
380 New York St
Redlands, CA 92373-8100
Phone: (909) 793-2853
DUNS Number: 06-313-4175 CAGE Code: OAMS3
To expedite your order, please attach a copy of
this quotation to your purchase order.
Quote is valid from: 121212025 To: 513112026
Quotation # Q-561067
Date: March 11, 2026
Customer # 25632 Contract #
County of Grant
Development Services
264 W Division Ave
Ephrata, WA 98823-1848
ATTENTION: Aurelio Razo
PHONE:
EMAIL: afrazo@grantcountywa.gov
If you have made ANY alterations to the line items included in this quote and have chosen to sign the quote to indicate your acceptance, you must fax
Esri the signed quote in its entirety in order for the quote to be accepted. You will be contacted by your Customer Service Representative if additional
information is required to complete your request.
If your organization is a US Federal, state, or local government agency; an educational facility; or a company that will not pay an invoice without having
issued a formal purchase order, a signed quotation will not be accepted unless it is accompanied by your purchase order.
In order to expedite processing, please reference the quotation number and any/all applicable Esri contract number(s) (e.g. MPA, ELA, SmartBuy, GSA,
BPA) on your ordering document.
BY SIGNING BELOW, YOU CONFIRM THAT YOU ARE AUTHORIZED TO OBLIGATE FUNDS FOR YOUR ORGANIZATION, AND YOU ARE AUTHORIZING
ESRI TO ISSUE AN INVOICE FOR THE ITEMS INCLUDED IN THE ABOVE QUOTE IN THE AMOUNT OF $ , PLUS SALES TAXES IF
APPLICABLE. DO NOT USE THIS FORM IF YOUR ORGANIZATION WILL NOT HONOR AND PAY ESRI'S INVOICE WITHOUT ADDITIONAL AUTHORIZING
PAPERWORK.
Please check one of the following:
I agree to pay any applicable sales tax.
I am tax exempt, please contact me if exempt information is not currently on file with Esri.
,, ;
10#1 P.- a CC /7,/ZO Z41V
Sianature of AuthorozwKRepresentative Date
Kevin R. Burgess,
Name (Please Print)
Chair
Title
The quotation information is proprietary and may not be copied or released other than for the express purpose of system selection and purchase/license. This information may not be given to outside
parties or used for any other purpose without consent from Environmental Systems Research Institute, Inc. (Esri).
Any estimated sales and/or use tax reflected on this quote has been calculated as of the date of this quotation and is merely provided as a convenience for your organization's budgetary purposes. Esri
reserves the right to adjust and collect sales and/or use tax at the actual date of invoicing. If your organization is tax exempt or pays state tax directly, then prior to invoicing, your organization must provide
Esri with a copy of a current tax exemption certificate issued by your state's taxing authority for the given jurisdiction.
Esri may charge a fee to cover expenses related to any customer requirement to use a proprietary vendor management, procurement, or invoice program.
For questions contact: Email: Phone:
Heather Glock hglock@esri.com 909-793-2853 x8948
The items on this quotation are subject to and governed by the terms of this quotation, the most current product specific scope of use document
found at https://assets.esri.com/content/dam/esrisites/media/legal/product-specific-terms-of-use/e300.pdf, and your applicable signed agreement
with Esri. If no such agreement covers any item quoted, then Esri's standard terms and conditions found at https://ao.esri.com/MAPS apply to your
purchase of that item. If any item is quoted with a multi -year payment schedule, Esri may invoice at least 30 days in advance of each anniversary
date without the issuance or a Purchase Order, and Customer is required to make all payments without right of cancellation. Third -party data sets
included in a quotation as separately licensed items will only be provided and invoiced if Esri is able to provide such data and will be subject to the
applicable third-party's terms and conditions. If Esri is unable to provide any such data set, Customer will not be responsible for any further payments
for the data set. US Federal government entities and US government prime contractors authorized under FAR 51.1 may purchase under the terms of
Esri's GSA Federal Supply Schedule. Supplemental terms and conditions found at https:/twww.esri.com/en-us/legal/terms/state-supplemental apply
to some US state and local government purchases. All terms of this quotation will be incorporated into and become part of any additional agreement
regarding Esri's offerings. Acceptance of this quotation is limited to the terms of this quotation. Esri objects to and expressly rejects any different
or additional terms contained in any purchase order, offer, or confirmation sent to or to be sent by buyer. Unless prohibited by law, the quotation
information is confidential and may not be copied or released other than for the express purpose of system selection and purchase/license. The
information may not be given to outside parties or used for any other purpose without consent from Esri. Delivery is FOB Origin for customers located
in the USA.
GLOCKH This offer is limited to the terms and conditions incorporated and attached herein.
Professional Services Agreement
This Professional Services Agreement ("Agreement") is
between the Customer ("Customer") and Environmental
Systems Research Institute, Inc. ("Esri"), a California
corporation with a place of business at 380 New York Street,
Redlands, California 92373-8100 USA.
1. DEFINITIONS
"COTS Software" means all or any portion of Esri's
proprietary commercial off the shelf software technology
accessed or downloaded from an authorized Esri website or
delivered on any media, in any format, including backups,
updates, service packs, patches, hot fixes, or permitted
merged copies, available under license to the general public.
"Deliverable(s)" means anything that Esri delivers to
Customer as a result of performance of Services.
"Ordering Document" means a purchase order or other
ordering document identifying the proposal or quote for
Services that Customer orders.
"Services" means any Professional Service development or
consulting services that Esri provides to Customer.
"Service Package(s)" means a predefined unit of Services
including travel related expenses provided at a firm fixed
price.
2. OWNERSHIP AND GRANT OF LICENSE
Except as specifically granted in this section, Esri owns and
retains all rights, title, and interest in Deliverables provided
under this Agreement. In consideration of Customer's
payment of all applicable fees in accordance with this
Agreement, Esri grants to Customer a nonexclusive,
nontransferable right and license or subscription to access
and use Deliverables as set forth in the applicable
specifications and Esri's proposal. Esri authorizes Customer
to copy and make derivative works of the Deliverables for
Customer's own internal use in conjunction with Customer's
authorized use of Esri's COTS Software. The grants of rights
in this section continue for the duration of the subscription or
applicable term or perpetually if no term is applicable or
identified in Esri's proposal. Customer will not: (i) sell, rent,
lease, sublicense, distribute or assign services or
Deliverables; (ii) reverse engineer, decompile, or disassemble
any Deliverables delivered in compiled form, (iii) remove or
obscure any Esri or its licensors' patent, trademark,
proprietary rights notices, or legends contained or affixed to
any Deliverables. All rights not specifically granted in this
Agreement are reserved.
3. COMPENSATION AND INVOICING
For Service Packages, Esri will perform and invoice services
on a firm fixed price basis. Esri will invoice Customer for all
non -Federal Service Packages ordered upon receipt of a valid
Ordering Document. For all Federal Orders, Esri will submit
an invoice after completion of each Service Package. The
Ordering Document will confirm the quantity and price of the
Service Packages ordered, as described in Esri's proposal or
quotation and will reference Customer acceptance of the
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applicable quote or proposal. Esri's obligation for completion
of the services proposed is limited to the hours, days, or
weeks outlined in the Service Package descriptions within
Esri's proposal. Esri may, at its sole discretion, stop work to
avoid exceeding the total allotted time specified. For non -
Federal orders, unused labor time or travel remaining after the
performance of a Service Package will expire and not be
available for performance later. If funded Service Packages
have not been performed within the Agreement Term as
stated in Section 9.7, the Service Package will expire, and no
refund will be provided.
For Firm Fixed Price engagements, Esri will prepare and
submit monthly invoices based on the percent complete for
each Deliverable as of the end of the preceding month or after
the completion of each milestone, as specified in Esri's
proposal. Upon acceptance of all Deliverables under this
Agreement, the unpaid balance of the total Agreement value
will be due.
For Time and Material based engagements, Esri will perform
and invoice Services on a time and materials basis using the
labor categories and rates specified for the performance
period. Labor, including travel time, will be invoiced on a
monthly basis for actual hours expended during the previous
month or for actual workdays expended. Daily rates are based
on eight (8) hours of labor and a partial day will be adjusted
and invoiced accordingly. Meals will be invoiced on a "per
diem" basis in accordance with the full daily limits (excluding
rates for incidentals) specified on the U.S. Defense Travel
website at
https://www.defensetravel.dod.mil/site/r)erdiemCalc.cfm. For
Federal orders, travel -related expenses will be at Esri's cost.
For non -Federal orders, other direct costs (ODCs), including
travel -related expenses and meal per diem, will include a
fifteen percent (15%) burden. Esri may reallocate authorized
funding between activities, labor categories, and ODCs as
necessary to facilitate the work effort, provided the overall
authorized funding is not exceeded. If Esri reaches the not -to -
exceed funding limit, Customer may increase the Ordering
Document funding to allow additional work to be performed, or
Esri may stop work without further obligation or liability. If
Customer requires Services beyond the term stated in the
proposal, Esri reserves the right to escalate labor rates up to
five percent (5%) per calendar year.
Customer will pay each invoice no later than thirty (30)
calendar days after receipt and will send payment to the Esri
address identified on the invoice.
4. CANCELLATION POLICY (for non -Federal Orders).
A. Customer will provide at least five (5) business days
advanced written notice to the Esri point of contact as
identified in the Ordering Documents to reschedule or
cancel any activity or task.
B. For activities or tasks that span more than one (1)
business day onsite, if the Customer reschedules or
cancels the consulting engagement within three (3)
business days of the scheduled start date, Esri will
separately invoice the Customer a cancellation fee of
$2, 500.
G363CT Page 1 of 3 August 1, 2025
C. If cancellation of an activity or task is necessary due to
causes beyond the party's reasonable control, the
affected party may reschedule or cancel without incurring
any liability.
5. ACCEPTANCE
For Service Packages and Time and Material enga_ ements,
Deliverables are consultation time only. Services are subject
to the not -to -exceed funding limit and will be deemed
accepted unless Customer notifies Esri within ten (10)
business days after performance. Customer may purchase
additional Services or Service Packages as needed to
complete Customer's work requirements.
For Firm Fixed Price engagements, Customer will complete
its acceptance review within ten (10) business days of
receiving each Deliverable. Customer may accept or reject
Deliverables as follows:
A. "Deliverable Accepted" means a Deliverable conforming
to the Scope of Work with no more than minor
nonconformities.
B. "Deliverable Accepted with Rework" means a Deliverable
substantially conforming to the Scope of Work but having
a significant number of identified nonconformities and
accepted subject to rework by Esri. Esri will rework the
Deliverable to repair the identified nonconformities and
resubmit the Deliverable within thirty (30) calendar days.
Customer will rerun its acceptance review for the
nonconformities detected in the initial review within
ten (10) business days of such resubmission and will
reclassify the deliverable as either Deliverable Accepted
or Deliverable Rejected.
C. "Deliverable Rejected" means a Deliverable that fails to
substantially conform to the applicable Scope of Work.
Esri will rework the Deliverable and resubmit it to
Customer within thirty (30) calendar days, at which time
Customer will have ten (10) business days to rerun its
acceptance review and reclassify the deliverable as
either Deliverable Accepted or Deliverable Rejected.
Customer will not use any Deliverable in its business
operations before acceptance as described in A or B above. If
Esri does not receive written notice that the Deliverable is
either Accepted, Accepted with Rework, or Rejected in
accordance with A, B, or C above within ten (10) business
days after delivery, or if Customer uses the Deliverable in its
business operations, the Deliverable will be deemed, as of the
first occurrence of either of these events, to have been
accepted.
6. LIMITED WARRANTY AND DISCLAIMER OF
WARRANTIES
Esri warrants for a period of ninety (90) calendar days from
the date of acceptance of a Deliverable that the Deliverable
will materially comply with to the applicable written
specifications referenced in the proposal or quote. If a
Deliverable does not substantially conform to these standards
or specifications, Esri will reperform the Deliverable at no
additional cost to Customer.
Disclaimer of Warranties. Except for the limited warranty
set forth in this section, Esri disclaims all warranties or
conditions of any kind, express or implied, including,
without limitation, warranties of merchantability, fitness
for a particular purpose, or noninfringement of
intellectual property rights. Esri does not warrant that
Deliverables, or Customer's operation of the same, will be
uninterrupted, error free, fault tolerant, or fail-safe or that
all nonconformities can or will be corrected. Deliverables
are not designed, manufactured, or intended for use in
environments or applications that may lead to death,
personal injury, or physical property or environmental
damage. Customer should not follow any navigational
route suggestions that appear to be hazardous, unsafe,
or illegal. Any such uses will be a Customer's own risk
and cost.
Artificial Intelligence (AI)/Machine Learning (ML)
Disclaimer. Certain Esri Services may integrate third -
party AI/ML software libraries and third -party or Esri
created pre -trained AI/ML models for various tasks
including, but not limited to, object detection, image
obfuscation, image classification, or text or speech
recognition. Customer may use these capabilities at its
option and such AI/ML capabilities are delivered "as is"
and without warranty of any kind. In certain cases, the
Esri Services may provide Customers the ability to
configure their own custom AI/ML models to meet
Customer's unique requirements, which except for the
express warranties contained in this Agreement, shall be
at Customer's own risk.
7. LIMITATION OF LIABILITY AND EXCLUSIVE REMEDY
A. Neither Customer, Esri nor any Esri authorized
distributor or third -party licensor will -be liable
for any indirect, special, incidental, or
consequential damages; lost profits; lost sales;
loss of goodwill; costs of procurement of
substitute goods or services.
B. Neither Customer, Esri, an Esri Affiliate, any Esri
authorized distributor or third -party licensor be
liable for any direct damages exceeding the
applicable Services fees paid or owed to Esri
during the twelve (12) month period prior to the
date upon which the related claim arose.
C. The limitations and exclusions of liability do not
apply to Customer's infringement, misuse, or
misappropriation of Esri's or Esri's licensors'
intellectual property rights, gross negligence,
willful misconduct, or violations of the Export
Compliance clause of this Agreement or any
applicable law or regulation.
8. EXPORT COMPLIANCE
Each party will comply with all applicable export and trade
sanctions laws and regulations, including the US Department
of Commerce's Export Administration Regulations (EAR), the
US Department of State's International Traffic in Arms
Regulations (ITAR), the US Department of Treasury, Office of
Foreign Assets Control (OFAC) Regulations, and other
applicable export laws. Customer will not export, reexport,
transfer, release, or otherwise dispose of, in whole or in part,
or permit access to or transfer or use of Services to any
United States embargoed countries currently including Iran,
Syria, North Korea, Cuba, Russia, Belarus, Crimea region of
Ukraine, the Donetsk People's Republic (DNR) and Luhansk
People's Republic (LNR), or denied entities or persons except
G363CT Page 2 of 3 August 1, 2025
in accordance with all then -current applicable US government
export laws and regulations. Customer will not export,
reexport, transfer, or use Services for certain missile, nuclear,
chemical, or biological activities or end uses without proper
authorization from the US government. Customer shall
immediately notify Esri in writing if any US government entity
or agency denies, suspends, or revokes Customer's export
privileges. Customer will not upload, store, or process in
Cloud Services any Customer Content that (i) has an Export
Control Classification Number (ECCN) other than EAR99 or
(ii) is controlled for export from the United States under ITAR
or (iii) is subject to the EAR where the cloud host is on the US
government's Specially Designated Nationals List, Denied
Entity List, Unverified List or Denied Parties List or any other
US government restricted list. Customer will notify Esri in
advance if Esri's performance of any Services is related to
any defense article, defense service, or technical data, as
defined under the ITAR Sections 120.31, 120.32 and 120.33,
respectively; Esri will not perform any such Services until Esri
obtains any necessary export license from the US
government. Customer will reasonably assist Esri in applying
for and obtaining an export license if needed.
9. GENERAL PROVISIONS
9.1 Use of Subcontractors. Esri reserves the right to utilize
technically qualified subcontractor resources to support work
contracted under this agreement. Esri will remain responsible
for the quality of all work performed by an Esri subcontractor
resou rce.
9.2 Taxes. Services are quoted exclusive of all state, local,
value-added, or other taxes; customs; duties; or other charges
(other than income taxes payable by Esri). In the event such
taxes and/or charges become applicable to Esri's services or
Deliverables, Customer will pay the applicable tax upon
receipt of written notice that it is due.
9.3 Order of Precedence. These terms and conditions will
take precedence over any Customer terms and conditions
included in Customer Ordering Documents. Any additional
terms or conditions in Customer Ordering Documents will be
void unless a written amendment signed by both parties is
incorporated.
9.4 Equitable Relief. Either party will have the right to seek
an injunction, specific performance, or other equitable relief in
any court of competent jurisdiction without the requirement of
posting a bond or proving injury as a condition for relief.
9.5 Governing Law. This Agreement will be governed by and
construed in accordance with the laws of the State of
California and, as applicable, U.S. federal law without
reference to their conflict of laws principles.
9.6 Entire Agreement. This Agreement is the sole and entire
agreement of the parties for services and supersedes any
previous agreements, understandings, and arrangements
between the parties relating to the subject matter. The
undersigned acknowledges and represents that they have
read and understood this Agreement and have the authority to
bind their organization to these terms and conditions.
9.7 Agreement Term. This Agreement is effective as of the
date signed below and will expire as provided for in the
proposal or quote. If no date is provided, this Agreement shall
expire at the end of the calendar year for Time and Material or
Firm Fixed Price work or twelve (12) months from the effective
date for Service Packages.
G363CT Page 3 of 3 August 1, 2025
Esri Professional Service
Packages Requirements
SCIENCE
Oesri
OF
X,
The requirements for using Esri Professional Service Packages are described below; see corresponding footnotes in
parentheses for specific descriptions.
Enterprise Consulting Services
■ Capacity Planning (2, 25)
■ Enterprise GIS Health Check (1, 13, 14, 23, 25)
Jumpstart Services
■ ArcGIS Data Reviewer Jumpstart (1, 32 41 52 61 72 81 9, 10, 117 12, 177 20)
■ ArcGIS Enterprise Jumpstart-Basic (1, 8, 13, 14, 19, 22, 30)
■ ArcGIS Enterprise Jumpstart-Standard (1, 8, 13, 14, 19, 227 30)
■ ArcGIS Enterprise Jumpstart-Advanced (1, 8, 13, 14, 1% 227 30)
■ ArcGIS Aviation Charting Jumpstart (1, 3, 4, 5, 6, 7, 8, 9, 107 11, 12, 157 16, 20)
■ ArcGIS Maritime Jumpstart (1, 3, 4, 57 61 77 87 9, 10, 11, 127 159 167 20)
■ ArcGIS Image Server Jumpstart (1, 77 87 13,147 19, 22)
■ ArcGIS GeoEvent Server Jumpstart (1, 8113, 14, 19, 227 32, 33)
■ ArcGIS Monitor Jumpstart (1, 5, 8, 129 197 23)
■ ArcGIS Workflow Manager Jumpstart (1, 3, 47 51 61 71 89 91 107 12, 16, 187 20, 26)
■ ArcGIS Data Appliance Jumpstart (1, 8. 137 22, 28)
■ ArcGIS Data Appliance and ArcGIS Enterprise Bundle Jumpstart (1, 81 137 227 28)
■ ArcGIS Defense Mapping Jumpstart (1, 37 47 51 61 77 81 9, 10, 11, 127 15, 16, 20)
■ Esri Geoportal Server Jumpstart-3 Days (1, 8, 13, 19, 21, 27)
■ Esri Geoportal Server Jumpstart-5 Days (1, 87 137 197 21, 27)
■ ArcGIS Production Mapping Jumpstart (1, 31 47 57 67 79 81 9, 10, 117 127 157 16, 20)
Launch Kits
■ 3D Launch Kit (1, 20, 34)
■ AEC Project Delivery Launch Kit -Basic (1, 13, 147 23, 31, 35)
• AEC Project Delivery Launch Kit -Standard (1, 13, 14, 23, 31, 35)
■ ArcGIS Hub Launch Kit (1, 5, 14, 26, 36, 37, 38)
■ ArcGIS Urban Launch Kit (2, 20, 34)
■ Emergency Management Operations Launch Kit (1, 2, 34)
■ Market Planning Launch Kit -Basic (1, 137 14)
■ Market Planning Launch Kit -Advanced (1, 13, 14)
■ Web GIS Launch Kit (1, 13, 14, 22)
■ Web Maps and Apps Launch Kit (1, 13, 14, 22)
Remote Support
■ AEC Project Delivery Remote Support (2, 237 35)
■ ArcGIS Monitor Remote Consulting Services-20 Hours (2, 12, 23)
■ Remote Support for Esri Geoportal Server-20 Hours (2, 23, 24)
■ UI/UX Expert Review-20 Hours (2, 23)
Retainers
■ Business Consultant Service Retainer Package (1, 2, 20, 23)
■ Developer Service Retainer Package (1, 2, 20, 23)
■ Geodatabase Administrator Services Retainer Package (1, 2, 20, 23)
■ Geospatial Analyst Service Retainer Package (1, 2, 207 23)
■ Platform Engineer Service Retainer Package (1, 2, 20, 23)
Workshop Services
■ ArcGIS Data Reviewer Workshop (1, 37 41 57 6, 77 8197 107 11, 12, 17, 20)
■ ArcGIS Aviation Charting Workshop (1, 31 47 57 67 77 81 97 107 117 127 157 20)
■ ArcGIS Maritime Workshop (1, 3, 4, 57 67 77 87 91 107 11, 12, 15, 20)
■ ArcGIS Workflow Manager Workshop (2, 3, 47 5, 67 7, 87 97 10, 12, 18, 20, 26)
■ ArcGIS Defense Mapping Workshop (1, 37 41 51 61 77 87 107 117 127 157 20)
■ ArcGIS Production Mapping Workshop (1, 37 47 51 61 71 87 107 11, 127 157 20)
■ Water Outage Solution Workshop (1, 2, 13, 23)
G363D-R Page 1 of 3 March 10, 2021
1. On -site support days shall be limited to no more than 8 working hours per day and performed on consecutive business
days.
2. Remote Support may be scheduled between 5:00 a.m. and 5:00 p.m. (Pacific time), Monday through Friday, excluding
Esri holidays.
3. Workshop shall be limited to no more than 12 Customer participants.
4. If it is determined that customer data will be integrated into the workshop/package, the data will be made available to Esri
at least 10 business days prior to the workshop/package.
5. A computer projection system for PowerPoint presentations with a minimum resolution of 1024 x 768 is required.
6. It is the responsibility of the Customer to ensure that the computers and related space/equipment needed for the
workshop are provided. Minimum computer requirements are as follows: Windows 7+, 2.0 GHz CPU, 4 GB RAM (8 GB
recommended), 1024 x 768 or higher screen resolution, and adequate hard drive space for installation of the workshop
data.
7. The location of the ArcGIS license (whether local or on a server) will affect student workspace environment setup. For
optimal performance, it is recommended that ArcGIS Desktop be installed on each machine.
8. Customer will download installation files and ECP files and any necessary major updates for all applicable software from
https://my.esri.com prior to the arrival of the Esri consultant.
9. ArcGIS Desktop (Advanced license level) and the most recent major updates must be installed.
10. Esri consultant requires administrative access to all workshop machines.
11. Workshop participant prerequisites will vary, depending on the topics. At a minimum, the participants should have taken
ArcGIS 1: Introduction to GIS and ArcGIS 2: Essential Workflows or have equivalent knowledge/exposure to ArcGIS
software.
12. Version 10.2, or higher, and the most recent major updates for the product in the package title should be installed.
13. The Esri consultant will require remote access to servers via Remote Desktop or Secure Socket Shell (SSH); access to
user accounts with administrative privileges on any servers where software will be installed; and administrative access to
any RDBMS used as an ArcGIS Enterprise geodatabase.
14. Customer will complete the previsit questionnaire and submit it to Esri prior to scheduling the on -site visit.
15. For information regarding system requirements, please see https://desktop.arcgis.com/en/arcmap/latest/install/mapping-
charting/mapping-and-charting-solutions-system-requirements.htm.
16. The specific breakdown of hands-on training days and Customer -directed assistance days will be determined at least
10 business days prior to the Jumpstart.
17. Workshop setup documents and temporary licenses can be provided. For more information, please see
https://desktop.arcgis.com/en/arcmap/latest/install/data-reviewer/arcgis-data-reviewer-for-desktop-system-
requirements.htm for specific information regarding ArcGIS Data Reviewer system requirements.
18. For more information, please see https://desktop.arcgis.com/en/arcmap/latest/install/workflow-manager/arcgis-workflow-
manager-for-desktop-and-server-system-requirements.htm for specific information regarding ArcGIS Workflow Manager
system requirements.
19. Target installation servers should have applicable operating systems, databases, and patches installed and connected to
the network prior to the on -site visit. For ArcGIS Enterprise system requirements, please see
https://enterprise.arcgis.com/en/system-requirements/latest/windows/arcgis-enterprise-overall-system-reciuirements.htm.
20. Customer will not provide the Esri consultant the following:
a. Information, data, or technology controlled for export under the International Traffic in Arms Regulations (ITAR);
b. Unclassified controlled technical information (UCTI) or Covered Defense Information (CDI) under
DFARS 204.7300 (252.204-7012 Safeguarding Covered Defense Information and Cyber Incident Reporting); and
c. Protected health information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA).
21. Jumpstart services participants should have prior experience with software installation, configuration, and operations in
the Customer's environment. Jumpstart services facilities, including desktop workstations for each participant, should be
set up prior to Esri staff arrival, per mutually agreed -upon specifications.
22. ArcGIS Desktop (Standard or Advanced) is required to support testing, configuration, administrative, and technology
transfer tasks, in addition to geodatabase administration and data loading.
23. Customers must be current on maintenance of the product.
24. Topics must be related to Esri Geoportal Server.
25. This service will be conducted in a production environment. Consulting support for designing, installing, configuring, and
performance and scalability testing of Esri products is outside the scope for this Service Package.
G363D-R Page 2 of 3 March 10, 2021
26. Workshop participant prerequisites will vary, depending on the topics. At a minimum, the participants should have taken
ArcGIS 1: Introduction to GIS or have equivalent knowledge of/exposure to ArcGIS software.
27. For a full list of the Esri Geoportal Server system requirements, please see https://github.com/Esri/geoportal-
server/wiki/Preinstallation-1.2.9.
28. Customer will connect Data Appliance for ArcGIS to the customer IT environment (and the server loaded with the ArcGIS
Server software, if applicable), assign Data Appliance for ArcGIS an IP address, and place Data Appliance for ArcGIS into
the same domain as the Customer's ArcGIS Enterprise system prior to the on -site arrival of the Esri consultant.
29. Topics covered must be related to the Esri Professional Service Package purchased with the remote support hours.
30. Design is limited to an MS Visio or PDF diagram with high-level details of a single ArcGIS environment and basic sizing
estimates for component servers.
31. The Esri foundational apps covered can include ArcGIS Web AppBuilder, ArcGIS StoryMaps, ArcGIS Open Data,
configurable app templates, ArcGIS Dashboards, ArcGIS for Office, ArcGIS Collector, ArcGIS Explorer, ArcGIS
Workforce, or ArcGIS Surveyl23.
32. Customer is required to have an existing ArcGIS Enterprise implementation with the following components installed and
configured prior to start of services: ArcGIS Server, Portal for ArcGIS, and the ArcGIS Data Store.
33. GeoEvent Server connectors covered in the ArcGIS GeoEvent Server Jumpstart include connectors that are provided with
the product and connectors that are developed by the Esri GeoEvent team listed in the ArcGIS GeoEvent Gallery.
34. Specific requirements for participants, software, data, and meeting facilities will be provided by the Esri consultant prior to
scheduling of the work.
35. ArcGIS Pro or ArcGIS Notebook Server is required.
G363D-R Page 3 of 3 March 10, 2021