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HomeMy WebLinkAboutAgreements/Contracts - Technology ServicesK26-415 GRANT COUNTY COMMISSIONERS AGENDA MEETING REQUEST FORM (Must be submitted to the Clerk of the Board by 12:00pm on Thursday) REQUESTING DEPARTMENT:TeCI1ClOI0gy Services REQUEST SUBMITTED BY:VaneSSa Brown DATE: 1/8/26 PHONE: X32$ 1 CONTACT PERSON ATTENDING ROUNDTABLE:Tom Gain.es/Joseph Carter t d CONFIDENTIAL INFORMATION: EYES NO ®Agreement / Contract ❑ Bids / RFPs / Quotes Award ❑Computer Related ❑ Facilities Related ❑ Invoices / Purchase Orders ❑Minutes ❑ Policies ❑ Recommendation ❑Tax Levies ❑AP Vouchers ❑ Bid Opening Scheduled ❑County Code ❑Financial ❑ Grants — Fed/State/County ❑Ordinances ❑ Proclamations ❑Professional Serv/Consultant ❑Thank You's ❑Appointment / Reappointment ❑ Boards / Committees ❑Emergency Purchase ❑Funds ❑ Leases ❑Out of State Travel ❑ Request for Purchase ❑Support Letter ❑Tax Title Property ❑ARPA Related ❑ Budget ❑ Employee Rel. ❑Hearing ❑ MOA / MOU El Petty Cash ❑ Resolution ❑Surplus Req. ❑WSLCB Request for Board Approval/Signature of the Grant County Shared Services Agreement For Sharing Grant County Technology Services, Equipment, and Technical Personnel Between Grant County and Municipalities in Grant County, WA with Royal City Police Department, 445 Camelia St., NE, PO Box 1239, Royal City, WA 99357. If necessary, was this document reviewed by accounting? ❑ YES ❑ NO * N/A If necessary, was this document reviewed by legal? ❑ YES ❑ NO 0 N/A DATE OF ACTION: APPROVE: DENIED ABSTAIN D 1: a D2: D3: 4/23/24 DEFERRED OR CONTINUED TO: WITHDRAWN: RECEIVED GRANT COUNTY COMMISSIONERS GRANT COUNTY SHARED SERVICES AGREEMENT FOR SHARING GRANT COUNTY TECHNOLOGY SE"ICES, EQUIPMENT., AND I TECHNICAL PERSONNEL BETWEEN GRANT COUNTY AND MUNICIPALITIES IN GRAN..-T COUNTY, WAI AGREEMi ENT made this 1 30"` day.�..oL, ac-0 �4) 2025 by and between the County of Grant, 35 C street NW, Ephr�*=WA, 98823 (hereinafter referred to as the "County") and any municipality in Grant County WA that adopts a similar Grant County Technology S U , I ervices (hereinafter referred Services to as IT) Agreement Resolution hereinafter referred to as the "Designated Municipalities". _W11r WITNELSEj-H,-: WHEREAS, Grant County is capable of and- willing to provide County IT services and personnel (on a lim*ited basis) to the municipalities under the terms of this Agreiament and WIURIEA$, the requesting Municipality is desirous of receiving hdrdware., software network, and IT services through Grant County NOW, THE R:AFORE BE IT AGREED AS FOLLOWS: 1. S c9pe of Sef vices i Grant County Technology Services agrees to provide the following services. General el desk Suvt)o'rt via S-niceworks. s : ers w ill submit reque§ts for service to Spiceworks via email. Service requests can be emailed to he l- desk, an. cyrante-outl tvwa.go y. Those submissions (tjckets) will be selected by or assigned to the s'taff member/s •bes�� suited to resolve the issue. Some issues may involve multiple staff members to resolve. It is not uncommon for a ticket to be escalatod or passed between technicians, specialists, or administraiors. All requests must be submitted to Spiceworks. If a matter is urgent a r•equest m ay be initi4.ted by phone but must be followed upwith a written request submitted to Spiceworks. Network Administration and Monitorina Techn.ology •Services will manage the client network and monitor: those network devices an. i d other client nodes on the netwofk- Network management includes Internet access, VLAN manage 0 a &ment, route management, provisioning, Wi-Fi m:anagement, •and h port limited cable mdn'4gement. Technology S6 ces use rvi -vn Ubiquiti UniFi to petform most logical network man . fthent tasks and as a first line of network age monitoring. Subseqi�lent monitorin will be performed wfth Progress WhatsUp 9 Gold. Svstems and lication Administration. Technology Services will manage user access to the network's, various applications that the client entity'uses. These include Office 365 SharePom*t access, data backup via Rubrik, and email filtering and backup via B airracuda. Networks. In this agreMent, specific software is delineated; those platforms m. I ay thange over time due to the needs of the County. Both software and h 1" ardware are subject to b sing fees and, in icen some cases,, contracts between the County and the d" Ven or. The signing munic ` al` understands Ip and agrees that these platforms, network infrastruc tw... orhardware may change over time without notice. Access to storage within, and use of G : rant County Technol Services is 09yi subject to County -policies or the State of Washington �re',aarding retention, useri access, filtering, and any other use 6f our network. Municipality is sol. responsible for undersianding its 61Y retention requirem: d taking the necessary steps Id ensure its data is stored in accordance requirements an with its own policie'sand procedures. By signing this'a* nt, Grant County,, will be held greeme ham-iless for any d4ta loss. Voice over IP Desk Phones. Technology Services will manage client access to the County's Cisco Call Manager VoIP system. 2. Tenn This Agreement shall continue until either party provides 60 days written notice of the discontinuation of service. 3. Comp ensation The County will be paid for. services outlined in attachment "A." These 'costs may be updated annually or as service levels change or vendors' .;. prices increase. General Help Desk is a percentage of the total cost of the GCTS members listed in the billing estimate under the General Help Desk and Asset Management section ►of attachment "A." The percentage is based on the client users total user count. The network Is referenced as a percentage of the total cost of the GC TS staff members listed in the billing estimate under the Network & Sec unty Services section of attachment "A.11 The percentage is based on the client's number of network devices / total network devices in the system. Systems and Application Administration is calculated in two ways. First as a percentage ®f the total cost of ACTS staff members 11' sted in the bill billing estimate under the S! ystem. Administrative Services, section of attachment "A The �percentage is based on'the client's number of servers divided by the total number of server's in the entire system. Second, as a percentage of the total cost of procured services that support the server environment. The percentage is based on the clients number of servers divided by the total numb of servers in the entire system. Voice-over TP services are based on the cost of each line of service. This: cost can be referenced in the billing estimate under the Phone Sews ` c"es section of efts chmelif "A." This cost is a direct pass -through with zero markup. Software as a Service is based on the -number ofunits, of each service the client uses. This cost can be referenced in the bill- M9 estimate under the :S Oftware as a Service section of attachment "A." This cost is a direct pass -through with zero markup. i 4. Contact Person The Municipality agrees to appoint a Person ' PP n P to act as a liaison to serve as the Contact Person with the C6anty to support and facilitate the ord-e'rly and efficient distrib►' ' tion. of equipment requests and related infon-nation to the County s contt listed below. 5. affective Date This Agreement shall become effective as of { ALL301ajoS upon passage of any authorizing resolution by the Municipality. 6. bevel of Service The County agrees to provide all services in a professional and workmanlike manner. 1 7. Power and Authority of the County In performffig the services under this contracts the Count shall h authority � � aye full power and ority to undertake any ancillary operation: reason�;bly necessary or convenient to carry out its duties, responsibilities, and obligations. 8. Other Agree: merits The County: reserves the right to enter into any other contracts with other public or private entities for the performance of any seises which may: be iPncluded within the'scope e of services provided in. this Agkeement. 9. Dispute of Payment In the event 'of any dispute as to the amount to b aid P under the terms of this Agreement, the total amount to be paid under paragraph 3 shall be paid. 10. Indenmification The municipality shall indemnify and hold the County harmless against all toclaims ° ... � � g sses, , or liabilities of any. kind (including reasonable attorn 's fees and costs for . y � personal injury or property damages arising out of the actions taken by ether a according to thi P � g s Agreement, except for sole negligence by the County. 11. Insurance The Municipality shall tare reasonable action, to. ensure its insurance cover s all cyber or IT -related insurance risks. Grant County is not responsible for any y c ber�-related o ..attack that harms or de stroys any data. The +bounty s cyber insurance does not extend through this agreement gr t to the municipality. 12. Miscellanenllq This Agreement may only be modified in W-fiting duly authorize d signed, and forwarded to the Mayor of the Municipality. All notices statem' 2 nts or other docurtien,ts. required by this Agreement shall b6 hand -delivered or mailed to the f6*.Itowing addresses: FOR THE MUNICIPALITY: Royal Cily Police Dgpartment 445 Camelia Street NE, PO Box 123%, Royal City, WA 993157 FOR THE COUNTY- 4 Grant County Central Services Attn: Technology Services 3 5 C Street NW Ephrata, WA 98823 13. Governiur Law This Agreement shall be governed by and construed under the laws of the State of Washington, 14. Entire Aueement This Agreement sets forth the parties' entire understanding concerning the transactions 4 conternplated herein. No change or modification of this -A*greement shall be valid unless the same shall be *in writing and approved by the Grant County Board of County Commissioners or the Admm*istrative Director of Central Services. 15. Severabifity Suppose any clause, sentence, paragraph, section, or part of this Agreement shallbe adjudged to be invalid by any Court of competent jurisdiction. In that ca'-se, such judgment S'hall not affect, impair, or invalidate the remainder. Still, it shall be confined to the clause sentence paragraph, sect* ion,, or part thereof directly involved in the controversy in which such Judgment shall have been rendered. 9 LN'VVITNESS WHEREOF, the parties heret-o have executed this Agreement on the day and year first above written.. GRANTCOUNTY THE ROYAL CITY POLICE DEPARTMENT /0 Signature /03 17e, Signature Date.- '` �i 3 --� � Date*- ) .- 00 s S I *9nature Date: