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HomeMy WebLinkAboutUpdate Documents - Development Servicesj�;�1/S✓�S �'�N� ZS Strategic Plan for the Grant County Fire Marshal's Office Executive Summary This strategic plan outlines the goals, objectives and action step s for the Fire Marshal's Office, which consists of one Fire Marshal, one Assistant Fire Marshal ,two Deputy Fire Marshals, an one Community Risk Reduction Specialist who also handles permit duties. Th enhance fire r p e plan aims to prevention, safety, investigation, and y engagement community en a over ears(2025-2028),g g the next three y aligning with community needs and available resources. Mission Statement To protect lives, property, and the environment through proactive fire preventio n, education, investigation, and enforcement of fire safety codes and standards. Vision Statement To create a safer community by reducing fire risks fostering education, with fire safety� g ation, ensuring compliance regulations, and improving fire investigation through collaborative and innovative approaches. g Core Values • Safety: Prioritizing the well-being of the community and staff. • Integrity: Upholding ethical standards in all operations. • Collaboration: Partnering with stakeholders to achieve common goals. • Proactivity: Anticipating and addressing risks before they escalate. • Excellence: Striving for continuous improvement in service delivery. Organizational Structure • Fire Marshal: Oversees department operations policy development, p y opment, and strategic planning. • Assistant Fire Marshal: Supports the Fire Marshal manages d g ally operations, and supervises staff. • Deputy Fire Marshals (2): Conduct inspections investigations, � g ns, and assist with training, education and enforcement. • Community Risk Reduction Specialist: Leads public education, on, community outreach, and permit processing. Goals and Objectives Goal l: Enhance Fire Prevention and Code Compliance Objective 1.1: Increase inspection coverage to 75% of high -risk g occupancies annually by 2027. • Action Steps: o Prioritize inspections based on risk assessments (e.g., high -occupancy buildings, hazardous materials). o Implement a scheduling system to track and manage inspectio n timelines.o Train/certify Deputy Fire Marshals on inspection and plan review. • Responsible: Fire Marshal, Assistant Fire Marshal Deputy puty Fire Marshals. • Timeline: Ongoing, with annual reviews b year. by each y • Performance Metric: Percentage of occupancies high -risk g p 1es Inspected annually. Objective 1.2: Streamline permit processingto reduce average b 20 approval time to 10 business days y 28. • Action Steps: o Refine SmartGov portal for all electronic submittal by Q3 2026• o Cross -train Community Risk Reduction Specialist and ' p Assistant Fire Marshal on permit duties to ensure coverage. o Review and update permit procedures to eliminate redu ndancies by Q3 2026. • Responsible: Community Risk Reduction Specialist, A ' p Assistant Fire Marshal. • Timeline: Q 1 2026—Q4 2027. • Performance Metric: Average permit processing time. P g Goal 2: Strengthen Community Risk Reduction and Education Objective 2.1: Deliver fire safety education to 75% of loca l schools and community groups b 2028. P Y Action Steps: o Develop a standardized fire safety curriculum tailored to different age groups by Q2 2026. o Partner with schools, senior centers, and community' organizations to schedule presentations. o Train all staff on delivering engaging educational sessions by Q4 2026. Responsible: Assistant Fire Marshal, CommunityRisk ' Reduction Specialist, supported by Deputy Fire Marshals. Timeline: Q2 2026—Q4 2028. Performance Metric: Number of sessions delivered an d attendees reached. Objective 2.2: Launch a community fire safety' prevention campaign n P g to Increase awareness of home fire p ntion by 2027. • Action Steps: o Create and distribute educational materials ers social(e.g., flyers, media posts) on smoke alarms and escape plans by Q3 2026. o Host two annual community events (e.g., open house fire safety ' p y fair) starting In 2026. o Collaborate with local media to promote fire safety quarterly. tips s R. q erly. • Responsible: Community Risk Reduction Specialist, Fire Marshal. • Timeline: Q3 2026—Q4 2027. • Performance Metric: Community engagement metrics e (e.g., vent attendance, social media reach). Goal 3: Improve Operational Efficiency and Staff Development Objective 3.1: Enhance staff training to ensure all members are appropriately certified in their roles and position requirements. • Action Steps: o Identify training programs and budget for certifications by Q4 2025. o Schedule training sessions starting in 2026. o Create a mentorship program led by the Fire Marshal to support certification preparation. • Responsible: Fire Marshal, Assistant Fire Marshal. • Timeline: Q1 2026—Q4 2028. • Performance Metric: Number of staff certified. Objective 3.2: Implement technology to improve data management ' p g ent and reporting by 2027. • Action Steps: o Train staff on software use and data entry protocols by Q4 2026. o Establish quarterly data reviews to identify trends and adjust strategies. • Responsible: Assistant Fire Marshal. • Timeline: Q3 2026—Q4 2027. • Performance Metric: Software adoption rate and report accuracy. Goal 4: Foster Community and Stakeholder Collaboration Objective 4.1: Establish partnerships with at least three local organizations (e.g., fire departments, businesses) by 2027. Action Steps: o Identify potential partners and initiate outreach by Q2 2026. o Develop memorandums of understanding (MoUs) to formalize partnerships by Q4 2026. o Host joint training or tabletop exercises with partners annually starting in 2027. Responsible: Fire Marshal, Community Risk Reduction Specialist. Timeline: Q2 2026—Q4 2027. • Performance Metric: Number of active partnerships. Objective 4.2: Increase public feedback opportunities to improve servic es by 2026. • Action Steps: o Create an online feedback form linked to the office's website by Q2 2026. o Conduct an annual community survey to assess satisfaction an ' d identify needs starting in 2026. o Review feedback quarterly to implement improvements. • Responsible: Community Risk Reduction Specialist, Assistant p Fire Marshal. • Timeline: Q2 2026—Q4 2026. • Performance Metric: Number of feedback submissions and im plemented changes. Goal 5: Strengthen Fire Investigation Capabilities Objective 5.1: Establish a volunteer fire investigator program t b 202 g p g o support fire cause determination y 7. • Action Steps: o Develop program guidelines, including eligibility criteria and ' g y training requirements, by Q2 2026. o Recruit and train 3-5 volunteer investigators with NFPA 103(Fire g 3 Investigator) qualifications by Q3 2027. o Partner with local law enforcement and fire departments to int egrate tegrate volunteers into investigation processes. o Implement a mentorship system led by Deputy Fire Marshals to guide volunteers. • Responsible: Fire Marshal, Assistant Fire Marshal Deputy Fir p y e Marshals. • Timeline: Q2 2026—Q4 2027. • Performance Metric: Number of trained volunteers and cases supported. Objective 5.2: Improve fire investigation completion rate to 85° ' 2028. p /o of cases within 3 0 days by Action Steps: o Standardize investigation protocols and reporting templates p g p by Q 12026. o Provide advanced training for Deputy Fire Marshals in fire cause analysis by Q4 ' 2026. o Utilize volunteer investigators to assist with data collection ' and preliminary assessments. o Conduct quarterly case reviews to identify delays Y and implement p ment Improvements. Responsible: Fire Marshal, Deputy Fire Marshals Volunteer Investigators. gators. Timeline. Ql 2026—Q4 2028. Performance Metric: Percentage of cases completed within p 30 days. Resource Allocation Budget: Allocate funds for training ($20,000/year, including volunteer program), software implementation for fire investigation ($5,000/year), community outreach materials ($20,000/year), and volunteer program setup ($5,000 one-time). Staffing: Utilize existing staff, with volunteers supplementing investigation efforts; consider part-time administrative support if permit volume increases. Technology: Invest in inspection and investigation software and update permit portal, leveraging grants if available. Implementation Timeline • Year 1 (2025-2026): Lay groundwork (traininglans software selecti plans, on, partnership outreach, curriculum development, volunteer . program guidelines). g g ) • Year 2 (2026-2027): Implement technology, launch community campaigns, p gns, begin certifications, and recruit/train volunteers. • Year 3 (2027-2028): Achieve inspection, education and investigation � g targets, finalize partnerships, and evaluate progress. Monitoring and Evaluation Conduct quarterly reviews to track progress on objectives. Use � performance metrics to assess success and adjust strategies. Pre � g Prepare an annual report summarizing achievements and areas for improvement. Conclusion This strategic plan positions the Fire Marshal's Office to enhance fire safety, engage the community, optimize operations, and strengthen fire investigation with limited ed resources. By focusing on prevention, education, collaboration, and investigation, ' g ,the office well build a safer and more resilient community by 2028.