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HomeMy WebLinkAboutPolicies - Veterans ServicesGRANT COUNTY COMMISSIONERS AGENDA MEETING REQUEST FORM (Must be submitted to the Clerk of the Board by 12:00pm on Thursday) REQUESTING DEPARTMENT: Veteran Services REQUEST SUBMITTED BY: Anthony Garcia CONTACT PERSON ATTENDING ROUNDTABLE: Anthony Garcia CONFIDENTIAL INFORMATION: ❑YES ®NO onre:01/29/2024 PHONE: 5097542011 ext5255 --% � % �iii' %' %/ /iii'=� / ' � �%i i�=- •iii ->/%/= / / �% ,�/ i // ��- /ins' /i% �i " �%� i �i i .i updated 2024 Veteran Assistance Fund Policy DATE OF ACTION: DEFERRED OR CONTINUED TO: APPROVE: DENIED ABSTAIN D1: D2: D3: 1 ❑Agreement / Contract ❑AP Vouchers ❑Appointment / Reappointment ❑ARPA Related ❑ Bids / RFPs / Quotes Award ❑ Bid Opening Scheduled ❑ Boards / Committees ❑ Budget ❑ Computer Related ❑ County Code ❑ Emergency Purchase ❑ Employee Rel. ❑ Facilities Related ❑ Financial ❑ Funds ❑ Hearing ❑ Invoices / Purchase Orders ❑ Grants — Fed/State/County Ell -eases ❑ MOA / MOU ❑ Minutes ❑ Ordinances ❑ Out of State Travel ❑ Petty Cash ® Policies ❑ Proclamations ❑ Request for Purchase ❑ Resolution ❑ Recommendation ❑ Professional Sery/Consultant ❑ Support Letter ❑ Surplus Req. ❑Tax Levies ❑Thank You's ❑Tax Title Property ❑WSLCB --% � % �iii' %' %/ /iii'=� / ' � �%i i�=- •iii ->/%/= / / �% ,�/ i // ��- /ins' /i% �i " �%� i �i i .i updated 2024 Veteran Assistance Fund Policy DATE OF ACTION: DEFERRED OR CONTINUED TO: APPROVE: DENIED ABSTAIN D1: D2: D3: 1 GRANT COUNTY 2024 VETERANS ASSISTANCE FUND POLICIES AND PROCEDURES Updated: February 6th, 2024 Page 1 of 14 TABLE OF CONTENTS 7. INTRODUCTION: 1.1. Purpose 1.2. Source of Funding 1.3. Assistance to Veterans 1.4. Grant County Veteran Advisory Board 1.5. Grant County Veteran Service Officer 2. ELIGIBILITY: 2.1. Use of Veterans Assistance Fund 2.2. Service Requirements 2.3. Documentation of Veteran Status 2.4. Spouses, Domestic Partners and/or Dependent Children 2.5. Income Requirements 2.6. County Residency 2.7. Unemployed Veterans- Work Search Requirements 3. DIRECT ASSISTANCE: 3.1. Overview 3.2. Maximum Allocation 3.3. Method of Payment 3.4. Documentation of Costs 3.5. Housing Assistance 3.6. Energy/ Utilities Assistance 3.7. Food Assistance 3.8. Transportation Assistance 3.9. Medical, Dental, and Prescription Coverage 3.10. Burial Assistance 3.11. Other Assistance 3.12. Clothing 3.13. Occupational Certification 3.14. Union Dues 3.15. Unforeseen Circumstances 4. VETERAN SERVICE ORGANIZATIONS AND SERVICER OFFICERS: 4.1. Veteran Service Organizations 4.2. Veteran Service Officers 5. GRIEVANCE/APPEAL PROCESS: 5.1. Filing a Grievance or an Appeal 5.2. Secondary Appeal 5.3. Responding to a Grievance or an Appeal 5.4. Review and Determination Page 2 of 14 6. GRANT COUNTY ROLES AND RESPONSIBILITIES: 6.1. Fiscal Management 6.2. Administrative Assistance 7. REVIEW AND EVALUATION: 7.1. Ongoing Review 7.2. Annual Review 7.3. Contact 8. VOUCHER PROCESS 8.1. Under Development - Not Used at This Time 9. APPROVAL: 9.1. Grant County Board of Commissioners Signature Page Appendix A 2024 Veteran Assistance Fund Guidance Limits Appendix B 2024 Poverty Level Guidance Page 3 of 14 1. INTRODUCTION: 1.1. PURPOSE: The purpose of the Grant County Veterans' Assistance Fund (hereinafter called Veterans' Assistance Fund or VAF), is to provide emergency relief of indigent veterans, their families, and the families of deceased indigent veterans as defined in RCW 41.04.005 and 41.04.007. The intent of the veterans' assistance program is to provide a model program that benefits veterans and family members facing financial hardship. This program is not designed to be a sustainment program. 1.2. SOURCE OF FUNDING: The Veterans' Assistance Fund is generated from a tax levied by Grant County as required by state law. Use of the fund is governed by RCW 73.04.0707 73.04.080, and 73.08.005 through 73.08.090, and these policies and procedures. 1.3. ASSISTANCE TO VETERANS: Only eligible veterans and eligible family members of veterans may receive assistance from the Veterans' Assistance Fund. The eligible veteran or eligible family member must have a financial crisis and must provide documentation (Monthly Pay Stubs, Previous Year Taxes, Bank Statements) proving heir need to receive assistance from the fund. 1.3.1 There is no automatic entitlement to assistance. The veteran must meet all requirements and the provision of assistance is subject to the availability of funds. The assistance provided may include financial assistance for certain purposes, including homeless shelter services, case management services, referral services and other programs that benefit eligible veterans and eligible family members. 1.4. GRANT COUNTY VETERANS' ADVISORY BOARD: The Grant County Veterans' Advisory Board (VAB) provides advice to the Grant County Board of Commissioners (BOCC) on the needs of local indigent veterans, the resources available to local indigent veterans, and programs that could benefit the needs of local indigent veterans and their families. The VAF is only one example of resources and/or programs that may be available to indigent veterans. 1.5. GRANT COUNTY VETERAN SERVICE OFFICER: The County Veteran Service Officer (CVSO): 1.5.1. Is a Grant County employee under the direction of the BOCC. 1.5.2. Processes requests for assistance from the assistance fund and issues vouchers as necessary. 1.5.3. Provides assistance with applying for and processing Veteran Administration (VA) claims for compensation and pension. 1.5.4. Provides other Veteran assistance and services as necessary and applicable. 1.5.5. Administers the Grant County Veterans Assistance Fund on behalf of the BOCC. 1.5.6. Provides oversight on the VAF and is the approval authority for the VAF. Page 4 of 14 2• ELIGIBILITY. 2.1. USE OF VETERAN ASSISTANCE FUND: Eligibility is required for any assistance or service provided through the VAF. Eligibility for use of the VAF is determined by the CVSO. 2.2. SERVICE REQUIREMENTS/ VETERAN STATUS: As defined by RCW 73.08.010, a "Veteran" means: 2.2.1. A person who served in the active military, naval, or air service; a member of the women's air forces service pilots during World War II; a United States documented merchant mariner with service aboard an oceangoing vessel operated by the war shipping administration; the office of defense transportation, or their agents, from December 7, 1941, through December 31, 1946; or a civil service crewmember with service aboard a United States army transport service or United States .naval transportation service vessel in oceangoing service from December 7, 1941, through December 31, 1946, who meets one of the following criteria: 2.2.1.1. Served on active duty for at least one hundred eighty days and who was released with an honorable discharge; 2.2.1.2. Received an honorable or general under honorable characterization of service with a medical reason for separation for a condition listed as non - existed prior to service, regardless of number of days served; or 2.2.1.3. Received an honorable discharge and has received a rating for a service - connected disability from the United States department of veterans affairs regardless of number of days served; 2.2.1.4. A current member honorably serving in the armed forces reserve or national guard who has been activated by presidential call up for purposes other than training; 2.2.1.5. A former member of the armed forces reserve or national guard who has fulfilled his or her initial military service obligation and was released with an honorable discharge; 2.2.1.6. Aformer member of the armed forces reserve or national guard who does not have over one hundred seventy-nine days of active duty service but meets the federal definition of a veteran having completed twenty years of service. 2.2.1.7. At the discretion of the county legislative authority, counties may expand eligibility for the veterans' assistance fund as the county determines necessary, which may include serving veterans with additional discharge characterizations. 2.3. DOCUMENTATION OF VETERAN STATUS: Documentation includes DD -214, VA Statement of Service (SOS), or if discharged prior to 1950, a Certificate of Discharge. The Veterans Service Officer will assist the veteran in completing a request to receive a copy of their DD -214 as necessary. As long as a Veteran presents one of these documents we can move forward. 2.4. SPOUSES, DOMESTIC PARTNERS AND/OR DEPENDENT CHILDREN: Spouses, domestic partners and/or dependent children may be eligible for assistance, only upon the death of the veteran, for the subsequent six (6) months. Page 5 of 14 2.4.1. Spouses, domestic partners and/or dependent children that apply for assistance upon the death of a veteran must meet all other applicable rules and regulations. 2.5. INCOME REQUIREMENTS: The following income requirements will be utilized for assistance: 2.5.1. HOUSEHOLD INCOME: Shall not exceed 180% of the current Federal Poverty Level (see Appendix B). 2.5.2. Able to prove that the household income does not exceed 180% of the Federal Poverty Level. 2.6. GRANT COUNTY RESIDENCY REQUIREMENTS: To receive assistance from the VAF, applicants must be a permanent, Grant County resident for the preceding 90 days (3 months) and be able to provide proof of residency. 2.7. UNEMPLOYED VETERANS - WORK SEARCH REQUIREMENT: There may be a requirement for work search, in agreement and working with the veteran advocate at WorkSource. Work search will be clearly defined with the guidance of WorkSource. This will be based on veteran ability to work. 3. DIRECT ASSISTANCE. - 3.1. OVERVIEW: SSISTANCE: 3.1.OVERVIEW: Emergent needs are generally limited to basic needs to survive, such as health, housing, heat, medicine, and food. The VAF should not be viewed as a veteran's benefit or entitlement program. It is designed only to assist in emergent situations. There is no guarantee of approval. The goal is to help veterans and their families with emergent needs. Grant County uses local chapters of nationally recognized veterans' organizations, community service providers and employees to assist in applying for this fund. Veterans who do not qualify for VAF assistance may be directed by these individuals towards other resources and/or programs that may help the veteran. 3.2. MAXIMUM ALLOCATION: Maximum financial allocation for direct individual assistance for an indigent veteran will not exceed the yearly limit of total aggregate services during a twelve-month, calendar period for all assistance under Chapter 3 and all its subsections. 3.3. METHOD OF PAYMENT: Individual assistance is provided through a check (Grant County Warrant) payable directly to vendors/landlords/service agencies on behalf of the veteran. 3.3.1. Payments will not be issued to veterans. 3.3.2. Payments will only be issued upon all requirements of this policy have been satisfactorily met. 3.3.3. Payments will only be issued to people/organizations with a current IRS Form W- 9 9 on file with the Grant County Auditor's Office. Page 6 of 14 3.4. DOCUMENTATION OF COSTS: Costs for voucher may be documented by invoice, purchase order, receipt and/or bill as required. 3.4.1. Statements or estimates shall not be used for payment. 3.4.2. Invoice, purchase order, receipt or detailed bill is required to accompany voucher for payment (i.e. mortgage statement, utility bill, etc). 3.5. HOUSING ASSISTANCE: The purpose of this paragraph is to ensure the veteran has shelter. 3.5.1. Property: Veteran must have a written rental, lease or mortgage agreement or contract. 3.5.2. Eviction: Veteran must show proof of eminent danger of eviction including but not limited to a late or delinquent payment letter, eviction notice or notice to vacate. 3.5.3. Shared Dwelling: In the case of veteran sharing a dwelling with another person (not immediate family as described in Section 2.5) the rental amount will be prorated by the number of people living in the house. 3.5.4. First Month's Rent Assistance: Veteran may receive first -last -month's rent and deposit, or a portion there of, funding to move into housing. This will be approved on a case-by-case basis through the Veteran Services Department. 3.5.5. Temporary Lodging Assistance: If shelter (temporary or otherwise) is not available, applicants may receive temporary lodging at local, county agreed upon accommodations, up to the maximum dollar limit per veteran. Applicants must be homeless; or a new enrollee in a transitional or permanent housing program waiting for placement. Transitional/permanent housing enrollees must be referred • by the agency offering the housing placement. Temporary housing is limited to 14 days during a calendar year. 3.5.6. The veteran (or qualified dependent) may receive assistance for Rent/Mortgage no more than once in a calendar year per the funding guidance. 3.6. ENERGY / UTILITIES ASSISTANCE: Veteran may receive funding to be used for payments for heating, electricity, water, or sewer. The following criteria shall apply: 3.6.1. Utilities Notice: Veteran must demonstrate that he or she is in eminent danger of losing utility or energy source. 3.6.2. Shared Dwelling: In the case of veteran sharing a dwelling with other adults (not immediate family as described in Section 2.5), the utilities assistance costs will be prorated by the number of adults living in the home. 3.6.3. The veteran (or qualified dependent) may receive assistance for Utilities no more than once per Utility in a calendar year per the funding guidance. 3.7. FOOD ASSISTANCE: Veteran may receive food assistance. The following criteria shall be applied when providing food assistance: 3.7.1. The veteran (or qualified dependent) may receive assistance for no more than three months in a calendar year per the funding guidance. 3.7.2. Toiletries and personal use items may also be purchased under this section. 3.7.3. The following is prohibited for purchase under this section: 3.7.3.1. Alcohol. 3.7.3.2. Drugs (prescription, recreational, over the counter, etc.). 3.7.3.3. Tobacco products. 3.7.3.4. Pet food. Page 7 of 14 3.7.3.5. Gift cards or prepaid cards. 3.7.3.6. Any Luxury Hygiene or Luxury Food Products 3.8. TRANSPORTATION ASSISTANCE: Veteran may receive transportation assistance in the form of Public Transportation (bus pass) from Grant Transit Authority (GTA). 3.9. MEDICAL, DENTAL AND PRESCRIPTION COVERAGE: Veteran may receive assistance to be used for emergent medical, dental, or medication prescribed by a licensed medical professional (excluding marijuana) provided the veteran is enrolled in a VA or other health care insurance plan. 3.9.1. Prescription must be in veteran's name with a price quote from a licensed pharmacy. 3.9.2. The VAF will not be used to purchase Cannabis - even with prescription. 3.10. BURIAL ASSISTANCE: Families or friends of qualified veterans may receive funding to assist with the costs of burial or cremation of the veteran. The VAF can only be used to supplement the cost of the burial of a Veteran. 3.10.1. Burial assistance shall not exceed the yearly Funding Guidance. 3.11. OTHER ASSISTANCE: Veteran may receive other emergency assistance not covered under the above sections. 3.11.1. Other assistance requests will be submitted to the County Veteran Service Officer for review, recommendation and/or secondary approval from the BOCC. 3.12. CLOTHING: Veteran may receive assistance in acquiring and/or purchasing of occupation -required clothing necessary for a veteran to become or remain employed, or to cloth veterans who are currently unsheltered. 3.12.1. Veteran must prove emergent need. 3.13. OCCUPATIONAL CERTIFICATION: Funds may be used to pay for occupation certification test fees and/or occupation license fees for otherwise qualified applicants. Veteran must prove emergent need. 3.14. UNION DUES: Funds may be used to pay for new or delinquent union dues for otherwise qualified applicants, provided the applicant can prove assistance guarantees employment. 3.15. UNFORESEEN CIRCUMSTANCES: If an applicant needs assistance in an area not covered under Chapter 3, the CVSO may forward the request directly to the BOCC for review and approval per Section 7.2.6. 4. VETERAN SERVICE ORGANIZATIONS AND VETERAN SERVICE OFFICERS (VSO): 4.1. VETERAN ORGANIZATIONS: Local chapters of nationally recognized veteran organizations and their volunteer veteran service officers are natural conduits of information about assisting veterans. They understand veterans' needs and can help them apply for benefits on the federal and state level. These organizations may maintain their own assistance/relief funds and include: Page 8 of 14 4.1.1. AL Post 28 — Ephrata 4.1.2. AL Post 157 - Electric City 4.1.3. AL Post 183 —Quincy 4.1.4. AL Post 209 - Moses Lake 4.1.5. Veterans of Foreign War (VF" —Quincy 4.1.6. Vietnam Veterans of America (WA) - Moses Lake 4.1.7. Combat Veterans Motorcycle Association (CVMA) Ch 11-2 - Moses Lake 4.2. VETERAN SERVICE OFFICERS (VSO): 4.2.1. Are the ideal first point of contact because of their geographical location throughout the county, their experience in working with veterans and their familiarity with veteran programs. 4.2.2. Are trained by their assigned organization to assist veterans with assistance, claims and the requirements and/or needs of veteran assistance. 4.2.3. VSOs are the primary contact when addressing Veteran Administration (VA) claims, pension, or any matter that is VA centric. 4.2.4. Individuals requesting VA Claim assistance will be referred to the nearest qualified VSO. 4.2.5. These VSO's screen veterans for assistance under the VAF. 5. GRIEVANCE AND APPEALS PROCESS: 5.1. FILING A GRIEVANCE OR APPEAL: If the Veteran feels they were erroneously denied assistance they may file a written grievance or appeal to the CVSO within 15 days of the incident/denial. The CVSO will attempt to resolve the matter in a professional manner. 5.2. SECONDARY APPEAL: If the issue is not resolved, the veteran may file a written grievance or appeal to the BOCC: Clerk of the Board Grant County PO Box 37 35 C Street NW Ephrata, WA 98823 5.3. RESPONDING TO A SECONDARY GRIEVANCE OR APPEAL: The Clerk of the Board shall: 5.3.1. Acknowledge receipt of the correspondence within five business days by responding to the veteran. 5.3.2. Review the grievance or appeal within 15 business days of receipt. 5.3.3. Provide a written recommendation to the BOCC within 30 days of receipt. 5.3.4. Provide final BOCC determination, in writing, to the veteran within five (5) business days of decision. 5.4 REVIEW AND DETERMINATION: The BOCC has final approval authority over all grievances or appeals. Page 9 of 14 6. GRANT COUNTY'S ROLE AND RESPONSIBILITIES: 6.1. FISCAL MANAGEMENT: The Grant County Veteran Services Department, under the Board of County Commissioners, acts as the fiscal agent for the Veterans Assistance Fund and provides the following assistance per county policy and procedures: 6.1.1. Reimbursements: Process reimbursements for vouchers received on a weekly basis. 6.1.2. Contracting / Agreements: If necessary, prepare, manage, and monitor the following: 6.1.2.1. Contracts with Vendors 6.1.2.2. Contracts with VSOs. 6.1.2.3. Contracts with Veteran Service Organizations. 6.1.2.4. All other contracts and/or agreements regarding veteran services. 6.1.3. Oversight: Provide oversight to ensure accountability of funds, including audits as required by policy and all applicable laws. 6.1.4. Annual Review: Work with the County Auditor's Office to schedule and perform an annual review of the Veterans Assistance Fund. 6.1.5. Annual Budget: Develop, implement, and manage the annual budget, and process budget adjustments through the supplemental appropriation hearing process if necessary. , 6.1.6. Tracking and Reporting: Compile revenue and expenditure tracking and reporting. 6.1.7. Perform internal auditing of vouchers and other expenses for compliance with state law and fiscal agency policies and procedures. 6.1.8. Financial Statements: Provide fiscal information to the following: 6.1.8.1. The Board of County Commissioners, as requested, through the Clerk of the Board. 6.1.8.2. The VAB quarterly or upon request. 6.2. ADMINISTRATIVE ASSISTANCE: The County Veterans Assistance Officer provides administrative assistance to the Veterans Advisory Board, including the following: 6.2.1. Scheduling of meetings and locations. 6.2.2. Other administrative functions as necessary. 6.2.3. Contracting: Prepare contracts that allocate funds to assistance organizations awarded contracts through the County's procurement process as necessary. 6.2.4. Review: Review service organization and CVSO performance on behalf of the BOCC. Ensure oversight, documentation, and audits of organizations that make assistance determinations and process costs charged to the VAF. Review includes ensuring that direct service providers have standard performance practices in accordance with county code, state, and federal laws. 6.2.5. Planning: Assist the Veterans Advisory Board with its planning process and coordination with federal, state, and local agencies and related organizations. 6.2.6. Evaluations: Assist the Veterans Advisory Board with evaluations regarding the effectiveness of programs. 6.2.6.1. Review and approve applications not covered under Chapter 3; and 6.2.6.2. Oversee contracts with outside agencies regarding Veterans services. Page 10 of 14 7. REVIEW AND EVALUATION: 7.1. ONGOING REVIEW: The Veteran Assistance Fund Policy and Procedures should be reviewed as they are used. Recommendations will be compiled and reviewed annually for improvements and corrections. 7.1.1. Recommendations should be directed to the Veteran Services Department. 7.2. ANNUAL REVIEW: The VAB will review the policy and procedures annually and provide recommendations to the BOCC no later than the 4thquarter meeting of every year. 7.3. CONTACT: The point of contact for recommendations is the following: VETERAN SERVICES ATTN: Veteran Service Officer P.O Box 37 35 C Street NW Ephrata, WA 98823 8. VOUCHER PROCESS: 8.1. External Process: 8.1.1. To Be Determined. 8.2. Internal Process: 8.2.1. Vouchers are processed by and through the CVSO and the BOCC Office for payment. Page 11 of 14 APPROVAL: The Veteran Assistance Fund Policy and Procedures shall be full force and effective as approved by the Grant County Board of Commissioners. Dated this February 6t", 2024. BOARD OF COMMISSIONERS GRANT COUNTY, WASHINGTON Cindy Carter, Chair Danny E. Stone, Vice -Chair Rob Jones, Member ATTEST: Barbara J. Vasquez Clerk of the Board Page 12 of 14 APPENDIX A- 2024 VAF LIMIT GUIDANCE The following criteria/limits shall be used when administering assistance in the application process for the 2024 Grant County Veteran Assistance Fund: LIMITS: • Calendar Year Total o $1,8001 veteran (this includes dependents) maximum. • Monthly Limits (calendar month): o Food Limit shall be: Up to $200 calendar month per veteran, up to $200 calendar month per veteran w/dependents and; The veteran (or qualified dependent) may receive assistance for no more than three months in a calendar year. o Utility Limits shall be: ■ The veteran (or qualified dependent) may receive assistance for Utilities no more than once per Utility in a calendar. o Rent/Mortgage limit shall: ■ The veteran (or qualified dependent) may receive assistance for Rent/Mortgage no more than once in a calendar year. o Motel Stay shall: Be verified homeless and; Not to exceed 14 days total annually and; Motel shall be under agreement with Grant County. • Burial/ Cremation Limit: o Up to the yearly maximum. • All Other Assistance: o Approved on a case-by-case basis. Dependents: Dependents must be documented and included in the application processes. Burial: Includes cremation, burial, etc. Deposits: Deposits will be made on a case-by-case basis. Must be approved by the CVSO. Utilities: May also include wood, propane, etc. if it is the primary source of heat and/or cooking in the home. Page 13 of 14 Guidance Effective 01/25/2024 APPENDIX B - 2024 POVERTY LEVEL GUIDANCE (In accordance with HHS 2024 guidance) The following criteria/limits shall be used by all assisting in the application process for the Grant County Veteran Assistance Fund: Household Size Monthly Max Income (180%1 1 $21259 2 $3)066 3 $3,873 4 $4,580 5 $57487 6 $67294 7 $77101 8 $7,908 This is 180% of Federal Poverty Level, as taken from the 2024 Health and Human Services Poverty Guidelines / Federal Poverty Levels. https:Haspe.hhs.gov/topics/poverty-economic-mobility/poverty-guidelines Page 14 of 14