Loading...
HomeMy WebLinkAboutContract Award - Facilities & MaintenanceBoard of County Commissioners 2020 Re: Award Annual Contract to TPC Training Grant County Facilities & Maintenance P O Box 37 Ephrata WA 98823 (509) 754-2011 Ext -3272 January 21, 2021, Facilities and Maintenance has a need to continually educate and improve the skill sets of the Facilities and Maintenance staff to provide a staff that is knowledgeable in the many diverse maintenance disciplines we provide. Being knowledgeable means that the technician should understand how to safely do the job, understand acceptable industry practices, and keep up to date on them, how to do it correctly and most efficiently, and what the appropriate tools are. With the criteria noted in the paragraph above, a means to effectively provide and document training, track involvement and progress and organize the program was sought out. TPC Training offers an online computer-based training that includes the criteria being sought after along with interactive electrical troubleshooting simulations that notify the student of errors. The TPC training program also has modules for annual safety trainings unique to maintenance personnel including electrical safety, fall protection, NFPA70E, LOTO, hand tool safety, and many more. Again, these modules can be assigned, and completion tracked and documented with reports that can be generated at specified intervals. As TPC Training offers a training program that in my opinion will help improve the skills and efficiency of the Facilities and Maintenance staff as well as document safety training I am requesting the Board of Commissioner's approval to enter a one-year contract with TPC training in the amount of $8225.00, tax not included, to be paid from the Facilities and Maintenance Travel and Training budget, 001.112.00.0000.518304300. This will allow access for 5 technicians. Sincerely, 5; W&56"6& Kevin Schmidt Manager Grant County, Wa Facilities & Maintenance Department Dated this day of .2001 Board of Count Co nksioncrs Grant County, Washington A r ve Disapprove Abstain Dist #I Dist #1 Dist #1 Dist #2 Dist #2 Dist #2 Dist #3 Dist #3 _ Dist #3 Kevin Schmidt Manager Facilities and Maintenance Kschmidt@grantcountywa.gov "To meet current and future needs, serving together with public and private entities, while fostering a respectful and successful work environment" /L� ONLINE TRAINING Proposal Kevin Schmidt Grant County Courthouse Facilities & Maintenance Proposal Number: 39953 Account Number: 5201238834 Prepared By: Cristian Carrillo (847)808-4043 ccarrillo@tpctraining.com 750 Lake Cook Road, Suite 350 Buffalo Grove, Illinois 60089 • Phone: 800.837.8872 • Fax: 847.808.4003 www.tpctraining.com ITR�AINING January 20, 2021 Grant County Courthouse Facilities and Maintenance P.O. Box 77/35 C St. NW Ephrata, WA 98837 Dear Kevin, We are pleased to provide the following proposal for the maintenance training project we have been discussing. Presented in this proposal are project goals, recommended solutions, course listing, and a pricing summary. We understand your goal is to conduct job -relevant training in particular job function areas to develop the skills of your maintenance workers. {Write understanding of project, interests, goals, discussions, key issues, solutions, etc.} TPC OnlineTM is our web -based learning platform that provides automation for interactive training delivery, tracking, testing, reporting, and customization. TPC Training has been providing organizations like GFS Chemicals with cost effective, solutions -oriented training programs since 1969. Today over 40,000 customers worldwide have implemented our training solutions to successfully train more than 3,200,000 skilled workers. Customers who select TPC as their technical skills training partner receive benefits of improved skill acquisition, reduced training costs per year and increased productivity. We appreciate the opportunity to present this proposal for your consideration. We look forward to working with you to meet your maintenance training needs and building a long-term partnership. I will follow up with you to review this information and answer any questions you may have. Once again, thank you for your interest in TPC Training. Regards, Cristian Carrillo Training Solutions Consultant 847-808-4043 ccarrillo@tpctraining.com 750 Lake Cook Road, Suite 350 Buffalo Grove, Illinois 60089 • Phone: 800.837.8872 • Fax: 847.808.4003 www.tpctraining.com GOALS AND OBJECTIVES • Educate Students with technical skills and increase knowledge level • Provide comprehensive, job -relevant training courses and assessments • Establish an organized and structured approach to training to meet current and future workforce development needs • Ensure uniformity of theories, terminology, tools and techniques accepted and applicable to industry • Efficiently administer, track progress, customize and manage training and testing RECOMMENDATIONS After extensive review of your goals and objectives, we are recommending the implementation of our Web Based Training. Interactive Technical & Skills Trainin: TPC provides the largest, most comprehensive library of technical skills courses for computer- based training (CBT). Content -rich interactive lessons provide the detailed, industry -validated information your students need to fully meet your performance requirements. Overcome geographic challenges by giving students the opportunity to receive training on demand and at their own pace. Learning interactively increases information retention by directly involving employees in the learning process. Each course offers a full array of learning features designed to enhance your students' learning experience: • Full audio narration to support students with limited reading or English language skills. • Hundreds of illustrations, photos, charts, graphics and animations to help your students visualize key concepts. • Key technical terms are defined within glossaries to help your students learn the language of their technical field. • Comprehensive self -check and progress -check items with remediation to ensure your students have grasped the key information before they move on to more advanced topics or prepare for a test. • Full book -marking so your students can leave a course and return where they left off. • Pre- and post-tests are available to fully support every course. • Printable study guides for every lesson to support the learning process. The benefits of this method include reduction of learning time, consistency of delivery, increase in mastery scores, flexible scheduling, increased motivation, greater retention, privacy, and remedial or refresher training. Additional benefits include automated recordkeeping and increased trainee interest. TPC interactive courses provide the same learning content as the corresponding self -study course manual. Many of our customers integrate their interactive solution with our course manuals to gain more flexibility and match individual learning styles. 750 Lake Cook Road, Suite 350 Buffalo Grove, Illinois 60089 • Phone: 800.837.8872 • Fax: 847.808.4003 www.tpctraining.com pg. 3 FUSIONTm TPC FUSION is a web -based learning platform for training management, test generation, delivery and tracking, and provides access to TPC interactive online courses. It is available 24 - hours a day, from virtually anywhere users have access to the Internet using a web -based browser. Administrative tools help you to effectively manage your training program for your facility or across the entire enterprise as a central learning management system: Training Administrators: • Assign, track, and report on all training at one location or throughout the organization. • Create locations, assign local administrators and register students. • Craft and track personalized training plans by individuals or groups. • View, edit and change assignment availability and due dates, allow additional test attempts, manually enter scores, and produce completion certificates. • Automatically compile records of courses and tests assigned to each person, time spent in each course, progress, completion status, and test scores. • Generate, filter, view, print, and export administrative reports in real-time (export formats include Adobe Acrobat, Microsoft Excel, comma separated value, and more). Students: • Launch TPC online courses and bookmark interaction. Launch TPC pre- and post-tests and receive their score with a remedial report. Display and track progress against personalized training plans. Generate, view, print, and export an individual activity report in real-time. Additional Features: • Complete password protection with multiple access and security levels for students, training administrators and managers. • More than 1,500 Diagnostic Test items organized into pre-tests you can use to assess the knowledge of your workforce and to determine unique training plans based on each individual's knowledge. • More than 5,000 content -validated Master Test items organized into post-tests for every course in TPC's technical skills course library. • Easily edit any standard TPC test or create entirely new tests for your site-specific assessment requirements all with a simple, intuitive user interface. • Access to TPC's most popular training courses in an online, interactive format. • Easily upload and integrate your own training content to deliver and manage activities all in the same platform (up to 5GB included, can use SCORM/AICC standards). • ASP implementation - provided as a hosted solution including software maintenance. 750 Lake Cook Road, Suite 350 Buffalo Grove, Illinois 60089 • Phone: 800.837.8872 • Fax: 847.808.4003 www.tpctraining.com pg. 4 Reference Manuals TPC Course Manuals are typically chosen for their quality, flexibility and affordability. Developed by leading experts from industry and academia, TPC self -study courses provide your students with detailed technical content written at a level they can easily understand. Every course in our comprehensive library contains industry -validated material applicable to skills used on the job. Our modular courseware is comprised of complete Lessons structured into Courses. The Courses become part of a Series, and a Series provides a comprehensive training program for a particular subject area. TPC materials are uniform, well organized, and clearly written with features designed to enhance your students learning experience: • Objectives clearly stated so the trainee is informed of what the lesson covers. • Key technical terms to learn the language of their technical fields. • Content written at a 6th to 8th grade reading level so the material is easy to understand by different education levels. • Content validation with numbered paragraphs for remediation and reference. • Programmed exercises and progress checks throughout each lesson to ensure comprehension and retention of the information provided. • A lesson summary provided to emphasize the key objectives of the material. • Self -check quizzes to allow the trainee to progress and learn at their own pace. • Realistic applications direct the trainee to where and how the information learned can be applied to their job. • Testing materials and certificates of completion are provided for each course. If training with TPC interactive courses, a library set of applicable course manuals is recommended for student reference material. Mobile Skills Verification TPC's Skills Verification ensures objective assessments of basic maintenance competencies, directly correlated to TPC's eLearning Skills Training Courses. The Skills Verification mobile tool is designed to validate the employee's ability to satisfactorily perform assigned tasks preceding their fundamental knowledge gain. They consider tool usage, safety, technique, material and component identification, as well as inspection, selection and replacement with the relevant topic. Objectives clearly stated so the trainee is informed of what the lesson covers. • Android or iOS mobile application • Assignment of assessments in the Learning Management system • Completion documentation, deficiencies and reporting capabilities by user • Online and offline capabilities • Ability to create or edit mobile forms to meet site specific requirements 750 Lake Cook Road, Suite 350 Buffalo Grove, Illinois 60089 • Phone: 800.837.8872 • Fax: 847.808.4003 www.tpctraining.com pg. 5 SYSTEM REQUIREMENTS TPC interactive courses require broadband Internet connection, JavaScript capable browser, up to date Adobe Flash Player add-on, and minimum screen resolution 1024 x 768. Recommended Browsers • Microsoft Internet Explorer 11 and greater • Mozilla Firefox 12.0 and greater • Google Chrome Computer speakers or headphones are required for audio narration ANNUAL SOFTWARE MAINTENANCE AND SUPPORT PLAN The TPC Software Maintenance and Support License provides you with coverage for new software releases, updates, patches and enhancements for the effective term of your plan agreement. Also included is priority technical support. The TPC Technical Support Center is available Monday through Friday, 8:00 a.m. to 5:00 p.m. (CST) at 877-837-3188, or via email at: support(&tpctraining com. 750 Lake Cook Road, Suite 350 Buffalo Grove, Illinois 60089 • Phone: 800.837.8872 • Fax: 847.808.4003 www.tpctraining.com pg. 6 PRICING Annual Plan Produce/Services TPC FUSION and Content -Annual Plan Number of Licenses 5 Price License Fee Domain, database configuration, logo, branding, user load, initial/ongoing training, $1,250 help desk support Annual User Fee — Technical Training Access to entire TPC technical library. Currently over 100 technical skills courses $5,000 available with over 720 hours of training. Unlimited course usage Annual 3-D TPC Simulations Access to our 3-D simulation which includes real-world scenarios and contains $1,975 a wider variety of practices faults as well as learning labs. Annual Subscription Total $8,225 Annual payments are due in advance. Implementation lead time is approximately 2 weeks after receipt of confirming order. If documentation isn't received within 45 days of signature, a generic instance of FUSION will be set up on Client behalf. The annual user is one unique login having unlimited training courses. Terms and conditions of payment are Net 30 days. Prices do not include shipping/handling charges or sales tax (where applicable). Renewal of annual plans will be subject to an annual increase, not to exceed 5%, excluding renewals during an effective multi-year agreement. Materials are shipped UPS Ground, FOB McHenry, Illinois. Delivery is approximately two weeks upon receipt of order. 750 Lake Cook Road, Suite 350 Buffalo Grove, Illinois 60089 • Phone: 800.837.8872 • Fax: 847.808.4003 www.tpctraining.com pg. 7 Grant County Courthouse Facilities and Maintenance accepts this proposal and authorizes TPC Training to proceed with the products and services described herein. Authori ed Signature Do V, `1 £ , S+o ne IR b Printed'Name and Title a4 � Date Purchase Order Number 750 Lake Cook Road, Suite 350 Buffalo Grove, Illinois 60089 • Phone: 800.837.8872 • Fax: 847.808.4003 www.tpctraining.com pg. 8